Affiliate Terms of Use - Scratch

Affiliate Terms of Use

As an authorized affiliate (Affiliate) of Scratch Pet Health Pty Ltd (Scratch), you agree to abide by the terms and conditions contained in this Agreement (Agreement). Please read the entire Agreement carefully before registering and promoting Scratch as an Affiliate.

Your participation in the Program is solely to legally advertise our website to receive a commission on memberships and products purchased by individuals referred to Scratch by your own website or personal referrals.

By signing up for the Scratch Affiliate Program (Program), you indicate your acceptance of this Agreement and its terms and conditions.

Approval or Rejection of the Application

We reserve the right to approve or reject ANY Affiliate Program Application at our sole and absolute discretion. You will have no legal recourse against us for the rejection of your Affiliate Program Application.

Affiliate Responsibilities

The Affiliate must promote Scratch’s products or services in accordance with the guidelines provided by Scratch. The Affiliate must use only the promotional materials provided by Scratch, and may not alter or modify them in any way. The Affiliate must not engage in any unethical or illegal activities to promote the Scratch’s products or services. The Affiliate is responsible for ensuring that their promotional activities comply with all applicable laws and regulations. The Affiliate must provide accurate and complete information when registering for Scratch’s affiliate program. Affiliates must have an ABN in order to participate in Scratch’s affiliate program. Scratch reserves the right to hold off from making payments for successful referrals until the affiliate provides Scratch with a registered ABN.


Commissions will be paid once a month. For an Affiliate to receive a commission, the referred account must remain active for a minimum of 31 days.

You cannot refer yourself, and you will not receive a commission on your own accounts.

Payments will only be sent for transactions that have been successfully completed. Transactions that result in chargebacks or refunds will not be paid out.


Your affiliate application and status in the Program may be suspended or terminated for any of the following reasons:

  • Inappropriate advertisements (false claims, misleading hyperlinks, etc.).
  • Spamming (mass email, mass newsgroup posting, etc.).
  • Advertising on sites containing or promoting illegal activities.
  • Failure to disclose the affiliate relationship for any promotion that qualifies as an endorsement under existing government guidelines and regulations, or any applicable state laws.
  • Violation of intellectual property rights. Scratch reserves the right to require license agreements from those who employ trademarks of Scratch in order to protect our intellectual property rights.
  • Self referrals, fraudulent transactions, suspected Affiliate fraud.
  • Continual promotion of coupon code on coupon websites.

In addition to the foregoing, Scratch reserves the right to terminate any Affiliate account at any time, for any violations of this Agreement or no reason.

You may promote your unique Scratch Woof Pack affiliate links via your own channels, including your Instagram account, website and email messages. You can create your own Scratch Woof Pack marketing material to promote your URL link and promo code as long as they are deemed appropriate and they are developed in accordance to the conditions outlined in this document and so as long as they’re not in violation of the terms as outlined in the termination section

Affiliates may not post their unique affiliate URL or promo code as a comment on any Scratch owned marketing posts, channels or Scratch affiliated forums. Scratch reserves the right to terminate at any time if found, or change your coupon code to a new one with no notice.

Affiliate coupon codes or affiliate links may not be published on Deal or Coupon sites for any reason. Scratch reserves the right to terminate at any time if found, or change your coupon code to a new one with no notice.

In addition:

  • Affiliates may not use misleading text on affiliate links, buttons or images to imply that anything besides currently authorized deals to the specific affiliate.
  • Affiliates may not bid on Scratch Coupons, Scratch Discounts or other phrases implying coupons are available.
  • Affiliates may not generate pop-ups, pop-unders, iframes, frames, or any other seen or unseen actions that set affiliate cookies unless the user has expressed a clear and explicit interest in activating a specific savings by clicking on a clearly marked link, button or image for that particular coupon or deal. Your link must send the visitor to the merchant site.

Pay Per Click (PPC) Policy

PPC bidding is NOT allowed without prior written permission.


Scratch will not be liable for indirect or accidental damages (loss of revenue, commissions) due to affiliate tracking failures, loss of database files, or any results of intents of harm to the Program and/or to our website(s).

We do not make any expressed or implied warranties with respect to the Program and/or the memberships or products sold by Scratch. We make no claim that the operation of the Program and/or our website(s) will be error-free and we will not be liable for any interruptions or errors.

Term of the Agreement

The term of this Agreement begins upon your acceptance in the Program and will end when your Affiliate account is terminated.

The terms and conditions of this agreement may be modified by us at any time with no notice. If any modification to the terms and conditions of this Agreement are unacceptable to you, your only choice is to terminate your Affiliate account. Your continuing participation in the Program will constitute your acceptance of any change.


Affiliate shall indemnify and hold harmless Scratch and its affiliate and subsidiary companies, officers, directors, employees, licensees, successors and assigns, including those licensed or authorized by Scratch to transmit and distribute materials, from any and all liabilities, damages, fines, judgments, claims, costs, losses, and expenses (including reasonable legal fees and costs) arising out of or related to any and all claims sustained in connection with this Agreement due to the negligence, misrepresentation, failure to disclose, or intentional misconduct of Affiliate.

Electronic Signatures Effective

The Agreement is an electronic contract that sets out the legally binding terms of your participation in the Scratch affiliate program. You indicate your acceptance of this Agreement and all of the terms and conditions contained or referenced in this Agreement by completing the Scratch application process. This action creates an electronic signature that has the same legal force and effect as a handwritten signature.