Done our way, yes. Raw from Scratch is formulated by our in-house vet and independent canine nutritionists in accordance with AAFCO recommendations to avoid common imbalances you can find in other raw diets. As for raw meat, your dog is biologically primed to eat and absorb nutrients from that kind of diet. Unlike us humans, pups have a shorter gastrointestinal tract with higher levels of acidity to neutralise bad bacteria. That said, we’ve still taken lots of measures to make sure it’s extra safe for you both.

It’s made from human-grade ingredients in a facility that reaches human-level food safety and cleaning standards (wayyy stricter than pet-food grade!). We’ve also opted for a frozen product to minimise any sneaky bacteria growing at any stage of the process. We are crazy careful with our handling of any raw meat and have strict procedures in place to keep it to temperature from the moment it arrives at our facility until it’s in your freezer. We also rigorously test for things like E.coli, Salmonella and Listeria. And we’ve even removed the need for human handling entirely with our scoopable cubes.

Like any raw meat that you’d cook for yourself, you do need to handle it correctly. But as long as you stick to our recommendations, everything should be sweet!

Yep. It’s super important to keep your bags frozen. So pop your bags in the freezer as soon as your box arrives (and when you’re done with feeding). It’ll lock in all of the nutrients of our fresh meat and veg. And ensure any small amounts of bacteria won’t have the chance to grow. Yeah, in some cases bacteria can be present (like anywhere). A healthy dog’s guts can handle raw meat and everything that comes with it, but let’s not take any chances.

We really recommend against it. We’ve worked very hard to protect you and your pets from contamination. By using human-grade ingredients and production facilities, blast freezing as soon as possible and all that rigorous testing. By thawing and refreezing, you might give bacteria a chance to cause mischief in your pup’s guts. Try to keep your food frozen, right up until you’re dishing it out. And if after an hour your good boy (or girl) hasn’t eaten it all up, remove the rest and clean the bowl in soapy water.

Raw is made with zero preservatives or synthetic nutrients. Even though it’s shipped and stored frozen (so unlikely to go “off”), some of those natural vitamins and minerals will degrade over time. So make sure your four-legged friend consumes their food within 6 months to get the most out of it.