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Having login problems? Fix your browser cookies.
You should be able to log in with a different browser or device, or you can fix it for good by following these instructions.
Clear cookies on your device: 📱 Mobile: Safari, iOS Chrome or Android Chrome. 👩💻 Computer: Chrome or Firefox.
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Clearing Scratch site cookies on Safari
- Open the “Settings” app in your iPhone and tap on “Safari”
- Scroll to the bottom and tap on “Advanced”
- Tap “Website Data”
- Tap “Edit” in the upper right corner, then tap the red (-) minus symbol next to the www.scratchpetfood.com.au website, from followed by the “Delete” button>
- Go back to your Scratch login page in Safari, close the tab and re-open the Scratch site.
- Login should work for you now
- Forgive us for the stuff around 🙂
Clearing Scratch site cookies on iOS Chrome
- At the bottom right of the Chrome app, tap More and then Settings.
- Tap Privacy and then Clear Browsing Data.
- Check Cookies, Site Data. Uncheck the other items.
- Tap Clear Browsing Data and then Clear Browsing Data.
- Tap done, go back to your Scratch login page in Chrome, close the tab and re-open the Scratch site.
- Login should work for you now.
- Forgive us for the stuff around 🙂
Clearing Scratch site cookies on Chrome
- To the right of the Chrome address bar, tap More
Info 
Cookies.
- Next to the number of cookies in use, tap Delete
.
- Go back to your Scratch login page in Chrome, close the tab and re-open the Scratch site.
- Login should work for you now.
- Forgive us for the stuff around 🙂
Clearing Scratch site cookies on Chrome
- From the top right of Chrome when viewing this account page, click More
Settings.
- Under "Privacy and security," click Cookies and other site data.
- Click See all cookies and site data.
- At the top right, search for scratchpetfood.com.au
- To the right of the site, click Remove .
- Go back to your Scratch login page in Chrome, close the tab and re-open the Scratch site.
- Login should work for you now.
- Forgive us for the stuff around 🙂
Clearing Scratch site cookies on Firefox
- From Firefox when viewing this account page, Click the padlock
at the left of the www.scratchpetfood.com.au address bar.
- Click Clear Cookies and Site data.
- Go back to your Scratch login page in Firefox, close the tab and re-open the Scratch site.
- Login should work for you now.
- Forgive us for the stuff around 🙂
Info 
.
Settings.