Premium Sensitive Kangaroo Kibble

Yep, our kangaroo recipe is great for almost all pups except for large breeds (woofers expected to weigh over 32+ kgs as an adult).

Large breed puppies have very specific requirements to allow them to grow healthily and to reduce the risk of developmental orthopaedic diseases. The kangaroo recipe has a high energy content (from good fats & oils) which can lead to large breeds growing too quickly and increasing health risks. It also has higher calcium content than suggested for large breeds. If we think your puppy might not be suitable while it’s growing, we’ll prevent you from purchasing at checkout to ensure that no dog owner purchases without checking with their vet first.

If you have a large breed pup, our Turkey, Lamb & Beef recipe is for you.

This food is nutritionally complete and designed to be great for all breeds, in all stages, except for large breeds while they are puppies. If your dog is a puppy and you’re unsure, see ‘Is this OK for puppies’.

There are two types of fibre – crude (insoluble) and dietary (soluble). Crude fibre is responsible for how fast their food passes through their intestines and is what is reported on dog food nutritional labels. Dietary fibre is responsible for feeding gut bacteria which can help to control blood sugar levels and how the body stores and deals with fats.

A healthy dog diet should contain between 3% and 5.5%. All our recipes are high in fibre compared to most other dry dog foods.

Higher fibre will mean that they poo more, but 2-3 a day is healthy. Our eco friendly dog poop bags should make that much easier on you too!

Sure! Mixing different types of food is great, but try to be consistent.

Dogs digestive systems are not as flexible as ours so when you do mix, try to keep the mix more or less the same.

There’s no such thing really. Sure, we could find a hot celebrity vet, pay them some cash and have a photoshoot as they run down a beach with a dog, but that’s not how we roll.

All our recipes are developed with a masters-degree-qualified Animal Nutritionist and exceed the standards of ‘complete & balanced’ pet food as defined by AAFCO.

Scratch is made in Sydney and is annually audited by a 3rd party as complying to the Australian Standard for the Manufacturing and Marketing of Pet Food (AS 5812-2017).

Subscription changes everything. We know how many subscribers we have, when their next deliveries are due and can time when we make and send them a fresh box.

Traditional store-bought dry dog food may be up to a year old before you buy it. Generally, it will have a best before date, but not a production date so it is hard to tell how old it is. Dog food is normally made in large runs, then sits in the manufacturer’s warehouse waiting for a distributor or retailer to place an order.

It then sits in their warehouse waiting for a distributor or retailer to place an order. Finally it sits on the shelf at the retail store with hundreds of other varieties, waiting for the customer to come in and want that exact product.

We always kept in mind that Snoop (Doug’s beagle) would be our first customer and wanted to make him the ultimate dog food.

We also knew that being online-only, we had more money to spend on quality ingredients than standard retail brands. We then worked with our manufacturer and an animal nutritionist to develop the best recipe we could.

We even had to twist their arm and source new high quality ingredients just for us. The things we really get passionate about are:

• Sustainable locally-sourced animal protein
• Food with zero grains or high-quality ancient grains
• High protein but only through real ingredients – no concentrate

Each piece of kibble is approximately 14mm in diameter and pretty flat.

About 16% of the recipe is Kangaroo Meal. This is kangaroo meat, bones & organs that has the fat removed, then is dehydrated and milled into a powder. Most of this is custom made exclusively for us from sustainably-sourced roo with significantly higher protein and lower bone content (much higher quality than most meals out there). The other 5% is Kangaroo Digest.

Our digest is Kangaroo meat and organs that are emulsified with a natural enzyme that breaks down the proteins into its amino acids. This makes it easier for dogs to digest and takes the flavour up to 11!

We wanted to make a food with only one animal protein to make it as simple for dogs to process as possible, rather than filling it out with cheap proteins like poultry meal. Having one animal protein also helps to reduce the chance of allergies. We could not add any more kangaroo without unbalancing the food.

Higher protein doesn’t necessarily mean best either. While high protein is a signal for potentially healthier food, not all proteins are equal.

Sure do. We have a whole range of natural treats on offer. If you’re keen on roo, try our Freeze-Dried Kangaroo Treats or our Kangaroo Jerky Treats.

It all depends on your dog. Take our quiz to find out for your pup. We’ll ask for their weight, age and activity level and a few other little things.

That helps us estimate their calorie needs, how much Scratch to feed them and how long a box would last. If you have multiple dogs, you’ll get a feeding guide unique to each of them, but they can eat the same box of food.

We’ll base the frequency of a fresh box arriving based on that feeding plan, but you have full control to pause, cancel, speed up or slow down your subscription as needed.

Just like us humans, some dogs don’t like change. It’s also important to remember that sometimes the old food that they may be used to may have had lots of salt or other additives that made it taste great, even if it wasn’t the most healthy. Be persistent and try not to be trained by your fur baby. We can share some tips if you need them! Just get in touch.

If you’ve tried and you’re still unsure, we do offer a 100% money-back guarantee on your first order, no questions asked. Sometimes they might just not be into that recipe. We’ll include samples in your first box so you can see if they prefer something else so you can switch. See more about our returns policy.

We’ve made it super simple to pause, slow down or speed up your subscription with a click of a button so you’re only getting food whenever you need it.

We also remind you 7 days and again 24 hours ahead of sending more fresh food for your dogs.

Different ingredients produce different amounts of energy and some food is more dense than others, so one cup of two different dog foods can also have a big difference in energy availability.

Our feeding suggestions are usually pretty spot on based on whether your dog is in a healthy weight range, overweight, etc., but you can monitor your dog’s weight and use common sense to feed more or less if your dog’s weight changes unexpectedly.

We calculate how much Scratch each dog should be fed per day based on each individual breed, age, weight and activity level.

You can feed them these separate amounts out of the same box, or we can send two boxes at once.

Sure can – we offer a few options for variety packs. Head to your account page and select to ‘Edit’ your recipe. Choose SuperKibble to pick a mixed box. Or if you’d prefer to mix kibble with our raw food, choose Kibble + Raw. Having trouble? Just ask on live chat or email our team for help.

Sure will. We’ll let you know 7 days in advance when your next fresh box is due to ship and you’ll be charged (and again when you’re 24 hours away). Each email contains a quick link to choose a new order date that you’d prefer or a button for us to send it ASAP if you’re running low.

We currently use Australia Post, with no signature required. Your driver will leave the box in the safest place possible and leave a card if they think there’s nowhere out of sight.

We don’t want you to have to try to get to your local post office during business hours, and then have to lug home a heavy box of food, so let us know if you’d prefer us to leave a note with orders if you have a preferred place for packages.

There are two 4kg resealable bags inside each box. This is important to keep the food fresh, and store all the great smells inside for feeding time!

We ship to most places in Australia.

Shipping is free for all Melbourne, Sydney, Perth, Adelaide, Hobart, Launceston, Brisbane & Gold Coast customers and subsidized down to a small fee for everyone else. Head to checkout and enter your address to see exactly how much it is to get to your door.

We’d love to avoid plastic all together, but if moisture was to get into the box it could create mould and be a horrible health risk for your dog. We’re looking at how we can invest in creating a non-plastic bag, but for now we use a bio-based bag made from up to 50% plant material. It’s carbon neutral and *technically* recyclable. If your council supports LDPE recycling or if you can drop it off at another soft plastics collection point. But that’s pretty tough to do, so you’ll see on the bag we’ve said to put it in the bin.

The good news is: when it ends up in landfills it breaks down into biogenic carbon instead of generating any greenhouse gas emissions.

We have chosen not to sell in pet stores. We can get you a better food for the same price, speak to you about the needs of your dog and send fresher food based on your next order dates.

Sure do. Grab a sample here.

We are confident that your dog will love our kibble and that you’ll see the benefits over time. You can also cancel at any time without restriction, and we offer a money-back guarantee on your first box if you’re unsure after transitioning.

30 years ago, most dogs lived in the backyard rather than on the bed. We now fully accept them into our families as little fur babies.

While pet food has improved, we don’t think that regulation has kept up. In fact, it is still only a voluntary standard that exists, and that was written by the pet food industry itself.

While our manufacturing partners are PFIAA members and audited to the voluntary standard, we have currently chosen not to join. We especially believe that the standard does not demand the transparency that consumers expect and deserve. The flexibility that it allows marketers to deceive and promote is more appropriate for business generations ago, not now.