Competition terms & conditions - Scratch

Competition terms & conditions

Terms and Conditions for the “15 Years of Dog Food” Competition

1. Introduction

1.1. These terms and conditions (the “Terms”) govern the “15 Years of Dog Food” competition (the “Competition”) organized by Scratch Pet Health of 20b Trenerry Cres, Abbotsford Vic 3067 ABN 40 625 813 694 (the “Organizer”). By participating in the Competition, entrants (the “Participants”) agree to abide by these Terms.

2. Eligibility

2.1. The Competition is open to individuals aged 18 years or older at the time of entry.

2.2. Participants must be legal residents of Australia and must reside in VIC, NSW, TAS, QLD or WA

2.3. Employees, immediate family members, or affiliates of the Organizer are not eligible to participate in the Competition.

3. Competition Period

3.1. The Competition will commence on September 18, 2023, at 12:00 AM (AEST) and end on September 30, 2023, at 11:59 PM (AEST) (the “Competition Period”).

4. How to Enter


4.1. To enter the Competition, Participants must complete a quiz about their dog’s health, which will be available on the Scratch website during the Competition Period. For each quiz submission The Participant receives one entry in The Competition. 

4.2. Participants must provide their valid email address when submitting their quiz answers on the Scratch website to be eligible for The Competition.

4.3. Participants may gain four extra entries (making five in total) by also signing up to a Scratch subscription within the competition period with a paid order.

4.4. Entries received after the end of the Competition Period will not be considered.


4.5 Existing Scratch customers with an ‘active’ Scratch subscription at September 18, 2023, at 12:00 AM (AEST) receive one automatic entry.

5. Prize

5.1. The Prize consists of up to 15 years’ worth of Scratch dry dog food, defined as a maximum of one 8kg dry dog food box per month, for 15 years, valued at $17,000 (the “Prize”).

5.2 One Prize is available.

5.3. The Prize is non-transferable and cannot be exchanged for cash or any other alternative.

5.4. The Organizer reserves the right to substitute the Prize with an alternative of equal or greater value if, for any reason, the Prize becomes unavailable.

5.5. If the winner does not wish to receive food for their dog, any remaining dry dog food from the Prize is forfeited and cannot be exchanged for cash or any other alternative.

5.6. If the Organizer is declared bankrupt or no longer manufacturing dry dog food products, the Organizer will no longer be required to supply the Prize but instead pay the Winner $1,000.00 in cash to conclude the Prize agreement.

6. Winner Selection

6.1. One (1) winner will be selected randomly from all eligible entries received during the Competition Period.

6.2. The winner will be notified via the email address provided during entry within seven (7) days after the end of the Competition Period. The winner must respond within fourteen (14) days of notification to claim the Prize.

6.3. If the winner fails to respond within the specified timeframe or does not meet the eligibility criteria, the Organizer may select an alternate winner.

7. Publicity

7.1. By entering the Competition, Participants grant the Organizer permission to use their dog’s name, likeness, and submitted content for promotional and marketing purposes without further compensation, unless prohibited by law.

7.2 Winners will be announced via The Organizer’s social channels within 28 days of The Competition’s conclusion.

8. Privacy

8.1. Participants’ personal information will be collected, used, and disclosed in accordance with the Organizer’s Privacy Policy, available on the Organizer’s website.

9. General Conditions

9.1. The Organizer reserves the right to modify, suspend, or terminate the Competition at any time without prior notice.

9.2. The Organizer reserves the right to disqualify any Participant who violates these Terms or engages in any fraudulent or unlawful activity.

9.3. These Terms shall be governed by and construed in accordance with the laws of Australia. Any disputes arising from the Competition shall be subject to the exclusive jurisdiction of the courts of Australia.

9.4. This promotion is in no way sponsored, endorsed, or administered by, or associated with, Facebook, Twitter or any other Social Network. You are providing your information to the Promoter and not to any other party.

9.5 NSW trade promotion licence number – TP/02935

10. Contact Information

10.1. For any questions or inquiries regarding the Competition or these Terms, please contact [email protected]

By participating in the “15 Years of Dog Food” Competition, Participants acknowledge that they have read, understood, and agree to abide by these Terms and Conditions.