Premium Grain-free Kangaroo Dry Dog Food
Our original recipe that’s made for dogs who can’t stomach what big pet food puts out there.
A high-protein recipe made from 100% Australian and sustainably-sourced kangaroo for healthier skin, a shinier coat, a stronger immune system, and all the energy to chase down magpies. Free from artificial preservatives, dodgy meats, and cheap ingredients.
The perfect mix for dogs with allergies, tummy troubles, or are fed up with average tasting food.
- dog food
G’day, Our little sheila is loving them Scratch things! We use the little Scratch bikkies as her treats and she damn well scratches at our hands every time. I’d love it if you guys can develop scratch-proof gloves so Mala doesn’t scratch through my skin every time she smells Scratch. She loves scratching for Scratch. I would too - those bikkies are scratch-tastic! It would also be great if you can make little birthday cupcake shaped bikkies and call them Scratcharoons - you get it? It’s like Macaroons but for Scratch. I was thinking about trademarking it but I thought I’d return the favour and send that one your way for free. Think of me when you feed a Scratcharoon to your dog! Wait… Do you boys even have a dog…? Would love to hear back! Cheers from your biggest fan, Mladen The Influencer.
My Pugalier is 16 this year. She is very healthy but was starting to look and act a bit slow around the edges, she'd lost a certain amount of spark. No longer greeting us in the mornings up the stairs, sleeping a lot, generally just slowing down. Since feasting on Scratch she has seemed to lose years! She bounds up the stairs, is very active and alert & greets me every morning at 6am (a bit early for my liking) at my bedroom door. I swear she is getting younger rather than older, since feeding her Scratch. I would also like to commend Scratch on their customer service, it is impeccable and the owners should be very proud of themselves for creating such an amazing company!! Well done! 10/10 from me!!
Great idea but my (Not fussy) dog doesn’t like this food at all. Mixed it with other food for a while before transitioning to just the kangaroo. No pre-existing health complaints, I just liked the idea of a high quality grain free food delivered to the door. She will eat it if she is really hungry and has no other option but otherwise avoids it. Maybe she would like the other non-kangaroo variety better?
My 12week old Lab Duke was suffering from itchy skin, and runny #2's even after feeding him what the breeder reccomended. I did some searching around and couldn't pass the amazing Reviews from Scratch!!! Since starting Duke on Scratch his coat has been super shiny, he isn't scratching so much and ........ no more runny #2's. He just LOVES it!!! WIN WIN Now onto the customer service!!! Hands down THE BEST, customer service around,!! Mike has been super helpful and responds to any concerns or questions I may have. You can 100% tell he has Dukes interest at heart. Thankyou Scratch.
Is the Scratch kangaroo recipe OK for puppies?
Yes, our kangaroo recipe is great for all puppies except for large breed puppies (woofers who are expected to weigh over 30 kilograms as an adult).
Large breed puppies have very specific requirements to allow them to grow healthily and to reduce the risk of developmental orthopaedic diseases.
The kangaroo recipe has a high energy content (from good fats & oils) which can lead to large breeds growing too quickly and increasing health risks. It also has higher calcium content than suggested for large breeds. If we think your dog might not be suitable for Scratch while it’s growing, we’ll prevent you from purchasing at checkout to ensure that no dog owner purchases without checking with their vet first.
If you have a large breed puppy, our Turkey recipe is for you.
What does 'All Life Stages' mean?
‘All Life Stages’ includes puppies, adults & seniors.
Is Scratch grain-free dog food OK for my breed?
This food is nutritionally complete and designed to be great for all breeds, in all stages, except for Large Breeds while they are puppies. If your dog is a puppy and you’re unsure, see ‘Is this OK for puppies’.
Why dry dog food over wet, raw or homemade?
Raw food diets are great as they have no processing, but it can be hard to get a completed and balanced diet from raw food alone. It also has other drawbacks like being fresh only for a few days, potential microorganisms such as e-coli, salmonella etc. Cooked protein is also easier to digest than raw.
Like dry dog food, chilled dog food has the kill step to eradicate pathogens. It has a short shelf life and often treated with a lot of preservatives to last the time from factory to home.
Wet dog food is also processed at a high temperature for a long period while sealed to ensure that all micro-organisms are killed. It generally tastes great but contains mostly water and a lot of gelling agents to make the gravy. A half-used can stinks out the home pretty quickly too!
Dry dog food in comparison is the most convenient, preserved by dehydration and receives a quick temperature kill-step to ensure all microorganisms are eliminated.
Can I mix kibble (dry dog food) with other foods?
Sure! Mixing different types of food is great, but try to be consistent.
Dogs digestive systems are not as flexible as ours so when you do mix, try to keep the mix more or less the same.
Is Scratch vet approved?
There’s no such thing really. Sure, we could find a hot celebrity vet, pay them some cash and have a photoshoot as they run down a beach with a dog, but thats not how we roll.
Our recipes are developed with a Masters Degree qualified Animal Nutritionist. Scratch grain free dog food exceeds the standards of ‘complete & balanced’ pet food as defined by AAFCO.
What quality standard is it made too?
Scratch is made in Sydney and is annually audited by a 3rd party as complying to the Australian Standard for the Manufacturing and Marketing of Pet Food (AS 5812-2017).
How is Scratch fresher?
Subscription changes everything. We know how many subscribers we have, when their next deliveries are due and can time when we make and send them a fresh box.
Traditional store-bought dry dog food may be up to a year old before you buy it. Generally, it will have a best before date, but not a production date so it is hard to tell how old it is. Dog food is normally made in large runs, then sits in the manufacturer’s warehouse waiting for a distributor or retailer to place an order.
It then sits in their warehouse waiting for a distributor or retailer to place an order. Finally it sits on the shelf at the retail store with hundreds of other varieties, waiting for the customer to come in and want that exact product.
How did you come up with the recipe?
We always kept in mind that Snoop (Doug’s beagle) would be our first customer and wanted to make him the ultimate dog food.
We also knew that being online-only, we had more money to spend on quality ingredients than standard retail brands. We then worked with our manufacturer and an animal nutritionist to develop the best recipe we could.
We even had to twist their arm and source new high quality ingredients just for us. The things we really get passionate about are:
- Sustainable single-source animal protein
- Grain free, corn free, soy free food, with low starches
- High protein but only through real ingredients – no concentrate
What is the kibble size?
Each piece of kibble is approximately 10mm in diameter.
What is the Kangaroo included?
28% of the Scratch recipe is Kangaroo Meal. This is Kangaroo meat, bones & organs that has the fat removed, then is dehydrated and milled into a powder. 5% of the recipe is Kangaroo digest. This is normally hidden in other manufacturer’s products as ‘gravy’ or ‘natural flavours’.
Our digest is Kangaroo meat and organs that are emulsified with a natural enzyme that breaks down the proteins into its amino acids. This makes it easier for dogs to digest and takes the flavour up to 11!
Some other premium foods have higher protein. Why is Scratch 28% protein?
We wanted to make a food with only one animal protein to make it as simple for dogs to process as possible, rather than filling it out with cheap proteins like poultry meal. Having one animal protein also helps to reduce the chance of allergies. We could not add any more kangaroo without unbalancing the food.
Higher protein doesn’t necessarily mean best either. While high protein is a signal for potentially healthier food, not all proteins are equal.
How it Works
How long does a box of Scratch last?
Find out for your dog. We’ll ask for each dogs weight, age and activity level and a few other little things.
That helps us estimate their calorie needs, how much Scratch to feed them and how long a box would last. If you have multiple dogs, you’ll get a feeding guide unique to each of them, but they can eat the same box of food.
We’ll base the frequency of a fresh box arriving based off that feeding plan, but you have full control to pause, cancel, speed up or slow down your subscription as needed.
What if my dog doesn't like it?
Just like us hoomans, some dogs don’t like change.
It’s also important to remember that sometimes the old food that they may be used to may have had lots of salt or other additives that made it taste great, even if it was not healthy. Be persistent and try not to be trained by your fur baby, but sometimes they might just not be into it.
If you’ve transitioned to Scratch and you’re still unsure, we do offer a 100% money-back guarantee on your first order, no questions asked.
What if I run out or have too much?
We’ve made it super simple to pause, slow down or speed up your subscription with a click of a button so you’re only getting food whenever you need it.
We also remind you 7 days ahead of sending more fresh food for your dogs.
How come your calculation is telling me to feed them different amounts to what I currently feed them?
Different ingredients produce different amounts of energy and some food is more dense than others, so one cup of two different dog foods can also have a big difference in energy availability.
Our feeding suggestions are usually pretty spot on based on whether your dog is in a healthy weight range, overweight, etc., but you can monitor your dogs weight and use common sense to feed more or less if your dogs weight changes unexpectedly.
How does it work with two or more dogs?
We calculate how much Scratch each dog should be fed per day based on each individual breed, age, weight and activity level.
You can feed them these separate amounts out of the same box, or we can send two boxes at once.
Can I get two boxes at a time: so one Kangaroo and one Turkey, Lamb & Beef?
Sure can – just ask us on live chat or by responding to any of our emails.
Delivery & Payment
Will you warn me when my card is to be charged?
Sure will. We will let you know 7 days in advance of when your next fresh box is due to ship and when it will be charged.
Each email contains a quick link to choose a new order date that you’d prefer or a button for us to send it ASAP if you’re running low.
What if I'm not home to accept the delivery?
We currently use Australia Post, with no signature required. Your driver will leave the box in the safest place possible and leave a card if they think there’s nowhere out of site.
We don’t want you to have to try to get to your local post office during business hours, and then have to lug home a heavy box of food, so let us know if you’d prefer us to leave a note with orders if you have a preferred place for packages.
Is there a bag inside, or does that box leak?
There is a resealable bag inside the box. This is important to keep the food fresh, and store all the great smells inside for feeding time!
What areas do you ship too?
We ship to most places in Victoria, New South Wales, Queensland, Tasmania and South Australia.
Shipping is free for all Melbourne, Sydney & Brisbane customers and subsidized down to a small fee for everyone else. Head to checkout and enter your address to see exactly how much it is to get to your door.
One day (hopefully in 2019) we’ll offer free shipping Australia-wide, but shipping dog food is expensive, so we’ve subsidized the cost as best we can for now. Watch this space.
Is the packaging recyclable?
We’d love to avoid plastic all together, but if moisture was to get into the box it could create mould and be a horrible health risk for your dog. We’re looking at how we can invest in creating a non-plastic bag, but for now, all of our packaging is recyclable.
To get the best value out of recycling the bag, we suggest you put them in the redcycle.net.au bins available at most supermarkets and include instructions in every order email.
Can I buy Scratch in a pet store?
We have chosen not to sell in pet stores. We can get you a better food for the same price, speak to you about the needs of your dog and send fresher food based on your next order dates.
Do you do samples?
Sure do. Grab a sample here.
We are confident that your dog will love our kibble and that you’ll see the benefits over time. You can also cancel at any time without restriction, and we offer a money-back guarantee on your first box if you’re unsure after transitioning.
Are you members of the Pet Food Industry Association of Australia (PFIAA)?
30 years ago, most dogs lived in the backyard rather than on the bed. We now fully accept them into our families as little fur babies.
While pet food has improved, we don’t think that regulation has kept up. In fact, it is still only a voluntary standard that exists, and that was written by the pet food industry itself.
While our manufacturing partners are PFIAA members and audited to the voluntary standard, we have currently chosen not to join. We especially believe that the standard does not demand the transparency that consumers expect and deserve. The flexibility that it allows marketers to deceive and promote is more appropriate for business generations ago, not now.
Fully Recyclable Box
Fully Recyclable Re-sealable Bag
Scooper with your first order
Unique Transition & Feeding Guide (via email)
Feeding & Transition Guide
Our mates are used to the same meal, day in day out.
A sudden change can stress out their digestive system and get you diving for the poo bag.
Follow our transition guide to get them on to Scratch smoothly.
Days 1 & 2
Days 3 & 4
Days 5 & 6
This is dog food with a difference.
Australian through and through.
Sourced, made, and owned right here in Australia.
We mix this recipe in New South Wales using 84% locally-sourced ingredients.
We fine-tuned our recipe with an animal nutritionist to make sure every ingredient was spot on and mighty delicious.
Made fresh on subscription.
We use data to know what your dog needs and when they need it. The subscription model means no more late night dashes to the supermarket. Just fresh dog food delivered to your door without any artificial preservatives.
Hover overTap any ingredient to see why we include it
The nitty gritty
You won’t find generic names that could mean any part of an animal.
We only use real names for real ingredients and tell you exactly how much of it is in there.
Just hover over any ingredient below to understand why we use it. Doesn’t have a percentage shown? That means it is included at 1% or below. Small, but important!
If they don't devour Scratch grain-free goodness after two weeks transitioning, we'll give you a full refund.
Compare our Kibble
Turkey, Lamb & Beef
$69 per box
$79 per box
Both Recipes are:
- Packed full of whole, Australian vegetables
- Protein rich with local, sustainably-sourced meat
- Cooked with four healthy oils for healthy skin & coat
- Nutritionally (and emotionally) complete
- Naturally high in fibre to fix gut problems
- Suitable for all life stages, from puppies through to silver foxes
- Are great for allergies & intolerances